Boil Water Notice

On Monday, April 30, 2018, Orange City Utilities (OCU) will be performing routine maintenance on the water distribution system in the following areas: Abbeyview Dr, Friars Way, and Vespers Way. Only residents at the following addresses will be affected by this scheduled maintenance.

609, 619, 639, 649 and 659 Abbeyview Dr 

606, 616, 626, 636, 646, 656, 647, 637, 627, 617 and 607 Friars Way and 

604, 614, 624, 634, 644 Vespers Way

This maintenance may cause a loss of water service to your residence between the hours of 9:00 am and 6:00 pm.  Due to the system being depressurized, there is a possibility that OCU will issue Precautionary Boil Water Notice (BWN) to the affected residences after the maintenance work is complete.

Please do not hesitate to contact us at 386-775-5444 or (after hours) 386-736-5999 with any questions or concerns.  Thank you for your patience. We are here to serve you!

Precautionary Boil Water Notice FAQs

What is a Precautionary Boil Water Notice?
A Precautionary Boil Water Notice is a public notification issued by the City advising residents to boil tap water rigorously before consuming. A Precautionary Boil Water Notice is issued only when the Utility or the Department of Health has determined that the Utility’s water system has been compromised by – (A) microbiological contamination; (B) Loss of pressure within the water distribution system; (C) water-main (pipe) breaks or service outages; or (D) any disaster-related events.

Why should I boil my water?
To safeguard yourself, your loved ones or pets from illness from contaminants in the water.

Who can be affected?
Anyone who ingests contaminated water may become ill. Infants, young children, the elderly, and people with severely compromised immune systems are more at risk of illness. 

How long will the need to boil water continue?
A boil water notice is typically in effect for 48 hours, but it can last longer depending on the bacteriological test being conducted and/or length of repairs to the system. You can contact the City’s Utility Customer Service at (386) 775-5444 (option 1) for more information.

How do I boil my water so that it is safe to drink?
Bring water to a FULL ROLLING BOIL for 1 MINUTE and then allow to cool before use. Boiled water may be used for drinking, cooking, and washing if needed. You can also use bottled water in lieu of boiling.

I have a water treatment device; do I still need to boil my drinking water?
Yes, most water treatment devices are designed to improve the taste and odor or chemical quality of the water. 

What exactly can I do with my tap water during a “Precautionary Boil Water Notice”?
Here is a list of do’s and don’ts while a Precautionary Boil Water Notice is in effect.

Ice CubesExisting ice cubes should be thrown out
Brushing TeethNo
Baby’s FormulaNo
Washing Fruit and VegetablesNo
Preparing FoodNo
Coffee, Tea, Lemonade, etc.No
Washing HandsYou can, but we recommend the use of an alcohol-based hand sanitizer, bottled water or a mix of warm soapy water with a teaspoon of bleach.
Showers or BathsYes, just be careful not to ingest the water while you take a shower. Though the risk of illness is minimal, individuals who have recent surgical wounds, or have a chronic illness may want to consider using bottled or boiled water for cleansing until the boil water notice is lifted.
Washing DishesYes, use hot soapy water and add a tablespoon of bleach per gallon of water and then rinse with boiled water
DishwasherOnly if there is a sanitizer option


How will I know when the Precautionary Boil Water Notice has been lifted (rescinded)?
You will be notified in the same manner as in the original Precautionary Boil Water Notice.

Is there anything I must do after the Precautionary Boil Water Notice is lifted?
Flush the water out of your household pipes prior to drinking or cooking. Let cold water run through the pipes for a few minutes by opening your kitchen and bathroom faucets, as well as any outside faucets. If you have an automatic ice maker, allow it to make three batches of ice and then discard those batches.

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